In English and Spanish. Avalora is the recovery layer behind your front desk — capturing missed calls, after-hours inquiries, and booking intent, then routing clean details back to your team.
Front desk support. Clinic-approved FAQs. Human escalation when needed.
Illustrative workflow example
Patient called after hours requesting filler consultation in Spanish. Availability preferences captured. Ready for front desk follow-up.
Explore a sample after-hours Botox or filler inquiry in English or Spanish. This is an interactive demo, not a recording of a real patient inquiry or a customer result.
Front Desk Support
Avalora helps your team:
This is not receptionist replacement.
Your staff stays responsible for patient care, decisions, and follow-up.
The Hidden Leak
Your clinic may already be creating demand through Instagram, Google, ads, referrals, website forms, treatment education, and patient word-of-mouth.
Patient Inquiries
Missed Call
During patient check-in
Instagram DM
Ad-driven inquiry
After-Hours
Evening inquiry
Staff Handoff
The problem is what happens next.
Calls ring while staff checks in patients. Forms wait for a callback. Instagram DMs get buried. Spanish-speaking inquiries create bottlenecks. After-hours patients keep searching.
Booking intent never becomes a clean staff task.
Your front desk is not slow. It is overloaded.
Recovery Workflows
Avalora gives your front desk a controlled capture layer for the moments that usually slip: missed calls, after-hours inquiries, DMs, forms, booking questions, and follow-up requests.
When the front desk misses a call, Avalora captures the patient's intent, treatment interest, contact details, and preferred time so your team has a clean next step.
Good for: High-intent consult calls, voicemail leakage, missed callbacks, and new patient inquiries.
When someone submits an inquiry, Avalora helps respond before the lead goes cold.
Good for: Instagram inquiries, Facebook lead forms, website forms, Google Business Profile calls, website clicks, or lead sources where configured.
When your clinic is closed, Avalora captures the inquiry instead of letting it sit in voicemail.
Good for: Evening Botox questions, filler consultation requests, laser package inquiries, and next-day follow-up tasks.
How It Works
We map your services, FAQs, booking rules, tone, escalation preferences, language needs, consent language, and front desk workflow.
Core Capabilities
If your front desk cannot handle Spanish-speaking inquiries, those patients will find a clinic that can. Avalora supports English/Spanish patient intake where your clinic needs it, ensuring language is never a barrier to booking.
Avalora handles:
Leak Check
Run Avalora's private Leak Check to estimate where missed calls, slow callbacks, after-hours inquiries, and unfinished booking requests may be costing your clinic appointment opportunities.
Private estimate. No guaranteed revenue claim. Takes under 60 seconds.
No exact revenue promise. Just a practical way to see where patient demand may be slipping before booking.
Avalora plans are scoped around your call volume, bilingual needs, after-hours demand, booking workflow, handoff rules, and integration complexity.
Every clinic handles calls, DMs, forms, booking requests, and follow-ups differently. Your Avalora plan is built after a private fit call so we can understand what needs to be captured, where it should be routed, and how your front desk should stay in control.
During the private fit call, we also review consent requirements, call recording preferences, handoff rules, vendor requirements, and whether BAA-backed workflows are needed.
15 minutes. We review your call volume, patient communication flow, bilingual needs, and missed booking opportunities.
The person behind the implementation
Burhan Haider
Founder, Avalora
Avalora is built for med spas that need a clearer path from inquiry to staff follow-up. It supports your clinic team, with clinic-approved information and human escalation where judgment matters.
The private fit call is a conversation about your workflow, your boundaries, and whether Avalora fits.
Founder video coming soon
45–60 seconds · Burhan HaiderChoose a time for a 15-minute conversation about your clinic's workflow.
Burhan Haider · Founder, Avalora
Your conversation about workflow and implementation.